Privacy Policy

Elong’o Tours & Safaris Privacy Policy:

Protection of your personal information is very important to us. Thus, we want you to understand our Privacy Policy and what impacts it has on you. If you have any questions about anything below, contact us at our email for clarification.

What is personal information?

Personal information is information that can be used to identify you. Such information normally includes your name, address, email, information about your health, travel itineraries, etc.

How do we collect personal information?

There are different ways for the personal information to reach our company. The clients like you provide this information when talking to our managers by phone, by email, live chat on our website or by other means of digital and traditional communication.

In addition to that, your personal information may be provided to us by the third parties, such as travel agents and agencies, travel marketplaces and platforms, insurance providers and people, who are making a booking with us on your behalf.

Booking your travel with us

While booking your travel to Tanzania with Elong’o Tours & Safaris both directly and through the network of our partnered travel agencies, travel marketplaces and other travel professionals and resources, you consent to the collection, use and disclosure to the third parties, which are various accommodation and third party travel experiences providers in Tanzania and the Tanzania National Parks Authority, the following information:

• Your passport information (name, age, nationality and number)
• Residency
• Email address and phone number, emergency contact number
• Insurance details
• Health and medical information
• Meals and nutrition
• Tour details (hotels and itinerary)
• Payment information

Sometimes our adventures involve the use of third-party providers of accommodation, such as hotels and lodges, and travel experiences, for example hot air ballooning in Serengeti. To make these parts of your adventure happen, we may need to provide your personal information to these providers, for example our partnered hotels are always asking for the dietary and nutrition information to provide excellent and safe service. These third parties, however, may not use your personal information for any purposes, but to provide services related to your tour to Elong’o Tour & safaris. By booking our adventure trips you agree to these disclosures.

Booking your adventure through a travel agency

If you book your trip with Elong’o Tour & Safaris through one of our partnered travel agents or agencies, you understand and acknowledge that we will be collecting your personal information from them.

Booking on behalf of other travelers

If you are making a booking with our company on behalf of another person (e.g.your travel companion or when our trip is a gift you are making), you should ensure that the person for whom a booking is made is made aware of this policy and our team and conditions